Overview
This guide walks Buyers — Loan Admins, Project Managers, Asset Managers, and Risk Managers — through finding vendors in Built's Marketplace, reviewing their profile details, and saving vendors for quick future access. The Marketplace's Search & Discovery feature lets users filter vendors by deal, coverage area, and service type before placing orders.
Navigate to Marketplace
Description
The Marketplace is accessible from the top navigation bar and includes three tabs: Discover, My Vendors, and Orders.
Step-by-Step Instructions:
Log in to Built as a Buyer (Loan Admin, Project Manager, Asset Manager, or Risk Manager).
In the top navigation bar, select Marketplace.
You will land on the Discover tab by default.
Note:
The Marketplace navigation item is new in the Spring 2026 release. Inside Marketplace, you'll find three tabs: Discover (search and find vendors by deal, coverage area, and service type), My Vendors (vendors you've saved or worked with), and Orders (your existing orders rolled up at the portfolio level).
Vendor Marketplace Profiles are the vendor-owned profiles that show up when you discover or browse vendors. They contain a vendor's company details, services, coverage areas, and sample reports.
Search for a Vendor
Description
The Discover page lets you filter vendors by deal context, coverage area, and service type. Use any combination of filters — or browse without filters to see all vendors.
Step-by-Step Instructions:
Filter by Deal (optional): Under "What deal do you need the service for?", select a deal from the dropdown. Recently used deals appear at the top. Selecting a deal automatically populates the Coverage Area based on the deal's location. You can select one deal or leave this blank.
Filter by Coverage Area (optional): Under "Where do you need coverage?", search for a location. You can select one or many — supported types include State, City, ZIP code, Nationwide USA, and Continental USA. Selected locations appear as badges that can be removed individually with the X.
Filter by Service (optional): Under "What services are you looking for?", select one or more service types (e.g., Draw Inspection, Appraisal, Phase I ESA, Title Search). Selected services appear as badges.
To reset all filters, select Clear selections.
Browse Vendor Results
Description
After applying filters, vendor results display as cards. Scroll down to load more results. Each card shows the following:
Field | Description |
|---|---|
Business Name | The vendor's company name |
Network Badge | Shown if the vendor is a Built Network vendor with pre-negotiated rates |
Services Offered | The order types this vendor provides |
View Profile button | Opens the vendor's full Marketplace Profile |
View a Vendor's Marketplace Profile
Description
A vendor's Marketplace Profile contains their company details, services, coverage areas, and sample reports.
Step-by-Step Instructions:
On a vendor card, select View Profile.
Review the Business Details section: company name, description, website, primary contact, dispatch email, and phone number.
Under Services & Coverage, review the vendor's service types and coverage areas. Services are listed in a collapsible accordion by service type. Each service shows its coverage areas as badges — clicking a badge highlights that area on the map at the bottom of the page.
If a sample report PDF is available, click it to open it in Built's file viewer.
To save the vendor for future access, select Add to My Vendors.
To return to the Discover page with your previous filters intact, select Back to Search Results.
Note:
Always check coverage for the specific service type you need — a vendor may cover different geographies per service.
Look for the Network Badge on vendor cards. Built Network vendors are backed by Built's guarantee, and some offer pre-negotiated rates that don't require a bidding process.
Access My Vendors
Description
The My Vendors tab provides a quick-access list of vendors you've saved or previously worked with.
Step-by-Step Instructions (if applicable):
In the Marketplace top navigation, select the My Vendors tab.
View all vendors you've added or worked with.
Select any vendor to return to their profile.
FAQ
What does the Network Badge mean?
The vendor is a Built Network vendor backed by Built's guarantee. Some Network vendors offer pre-negotiated rates that can be locked in without going through a bidding process.
What if no vendors appear in my search results?
Try broadening your filters — remove the service type or expand the coverage area. If you believe a vendor should be listed and isn't, contact the Marketplace team at inspections@getbuilt.com.
Can I view a vendor's profile without using Search & Discovery?
Yes. If you have a direct link to the vendor's profile, or if you've already added them to My Vendors, you can access their profile directly.