Overview
My Vendors is your organization's centralized vendor catalog inside Built's Marketplace. It gives Buyers a single place to view the vendors their organization works with across all deals and diligence services — without searching every time. My Vendors is shared across your organization: when a vendor is added, all users at your institution can see and access them.
Navigate to My Vendors
Description
Access My Vendors from the Marketplace tab in Built's top navigation.
Step-by-Step Instructions:
Log in to Built as a Buyer.
In the top navigation bar, select Marketplace.
Select the My Vendors tab.
Note:
If your organization has not yet added any vendors, you will see an empty state prompting you to discover vendors.
View Your Vendor List
Description
When one or more vendors have been added, the My Vendors tab displays a table with the following columns:
Column | Description |
|---|---|
Company Name | The vendor's name. |
Service(s) Offered | The diligence services the vendor provides (e.g., Inspection, Appraisal, Phase I ESA). Hover over a truncated list to see all services. |
Coverage Area(s) | The geographic regions the vendor covers. Hover over a truncated list to see all areas. |
Network | A badge is shown if the vendor is a Built Network vendor. No badge means they are not a network vendor. |
Active Contracts | The number of active Service Agreements your organization has with this vendor. |
Actions | View — opens the vendor's Marketplace Profile. |
View a Vendor's Marketplace Profile
Description
From My Vendors, you can open any vendor's Marketplace Profile to review their details, services, and active agreements.
Step-by-Step Instructions:
In the My Vendors table, locate the vendor you want to review.
Select View in the Actions column.
The vendor's Marketplace Profile opens in a modal, showing:
Company Overview — name, description, contact information, address, and website. Selecting a phone number opens your device's phone application; selecting an email address opens your device's email application.
Services & Coverage — the services the vendor offers, coverage areas, and sample reports.
Service Agreements — any active agreements your organization has with this vendor, and the option to create a new one.
Select X to close the profile and return to the My Vendors table.
Add a Vendor to My Vendors
Description
Vendors can be added to My Vendors from two places: the Discover tab, or automatically when a Service Agreement is created.
From the Discover tab:
Navigate to Marketplace → Discover and search for a vendor.
On a vendor card, select View Profile.
On the vendor's Marketplace Profile, select Add to My Vendors.
Automatically via Service Agreement:
When a Buyer creates a Service Agreement with a vendor — whether starting from a vendor profile or from a Deal — that vendor is automatically added to My Vendors if they aren't already there.
Note:
Built Ops and Implementation teams can seed your initial My Vendors list during onboarding, so your list may already be populated when you first access this tab.
Create a Service Agreement from My Vendors
Description
From a vendor's profile within My Vendors, you can create a Service Agreement directly — without navigating back to Discover.
Step-by-Step Instructions:
In My Vendors, select View for the relevant vendor.
On the vendor's Marketplace Profile, locate the service offering you want to contract for.
Select Create Service Agreement to open the Service Agreement wizard.
Note:
For full details on completing the Service Agreement wizard, see How to Create and Manage Service Agreements (Buyer Guide).
Best Practices
Keep the following in mind when working with My Vendors:
My Vendors reflects live data. Services, coverage, and compliance information always reflects the latest data from each vendor's Marketplace Profile. You don't need to re-add vendors when they update their information.
Active Contracts count is a quick signal. The Active Contracts column shows at a glance which vendors have formal agreements in place, without opening each profile.
Network badge matters for pricing. The Network badge indicates Built Pre-Negotiated Rates are available, which can save negotiation time when setting up Service Agreements.
FAQ
Who can add or remove vendors from My Vendors?
Users with the appropriate permissions within your organization can add and remove vendors. Check with your system administrator if you're unsure whether you have this access.
If I remove a vendor from My Vendors, does it affect existing orders or agreements?
No. Removing a vendor from My Vendors does not affect any existing orders, Service Agreements, or deal-level stakeholder assignments. It only removes them from your organization's vendor catalog view.
Can I add a vendor to My Vendors if they don't have a Marketplace Profile yet?
Vendors without a Marketplace Profile are not discoverable in the standard Search & Discovery flow. Contact your Marketplace Ops team if you need to add a vendor that isn't yet in Built's Marketplace.
What's the difference between My Vendors and adding a vendor as a stakeholder on a Deal?
My Vendors is your organization's portfolio-level vendor catalog — it represents who your bank works with across all deals. Adding a vendor as a stakeholder on a Deal is deal-specific and operational. My Vendors is the upstream relationship layer; deal-level stakeholders are downstream usage of those vendors.
Does My Vendors show vendors from other users at my organization, or just mine?
My Vendors is shared across your entire organization (tenant). All vendors added by any user at your institution appear in the list.