A pending inspection can be canceled or rescheduled as needed to fit your requirements and schedule. However, if it's within 24 hours of the original scheduled inspection date, we suggest you call the inspector before making any changes as they may have already gone out to the inspection site. If you need to cancel a recurring inspection, see Create and adjust recurring inspections.
Reschedule an inspection from the Dashboard page
An inspection can be rescheduled for as soon as possible, or you can select a new specific date.
On the Dashboard, click the three-dot button in the Inspections widget.
Select Edit Request.
Set your new Preferred Inspection Date.
Add or update any additional information.
Click Submit Request.
Reschedule an inspection from the Budget page
On the Budget page, look for the Inspections Request widget.
Select Edit Inspection.
Choose As soon as possible or Select a date.
Select Submit Request once all desired modifications to the request are complete.
Note:
If the inspection company has scheduled out of office dates for your desired dates, a message will appear notifying you of their availability blocks.
If the assigned inspector cannot complete the inspection as desired, you can select a new (or temporary) inspector for the project. Learn more about assigning inspectors to projects here.
Cancel an inspection
On the Dashboard, click the three-dot button in the Inspections widget.
Select Cancel Request.
On the Confirm Inspection Cancellation pop-up, provide an option reason for the cancellation.
Click Okay.
Note:
If you are unable to cancel the inspection, the inspection may already be assigned. To cancel an assigned inspection, reach out to the inspection company to complete the cancellation from their end.
FAQ
Can I cancel or reschedule a pending inspection?
Yes, a pending inspection can be canceled or rescheduled as needed.
What should I do if I need to cancel or reschedule within 24 hours of the inspection?
It's recommended to call the inspector before making any changes, as they may have already gone to the inspection site.
How can I reschedule an inspection from the Dashboard?
To reschedule from the Dashboard, find the loan, click the three-dot button in the Inspections widget, select Edit Request, set a new Preferred Inspection Date, add any additional information, and click Submit Request.
Is it possible to cancel an inspection that has already been assigned?
If the inspection is already assigned, you need to reach out to the inspection company to complete the cancellation.
What happens if the inspection company has scheduled out of office dates?
A message will appear notifying you of their availability blocks.
Can I select a new inspector if the assigned inspector cannot complete the inspection?
Yes, you can select a new (or temporary) inspector for the project.
How do I cancel an inspection?
To cancel an inspection, find the loan, click the three-dot button in the Inspections widget, select Cancel Request, provide a reason for cancellation, and click Okay.
Can I reschedule an inspection from the Budget page?
Yes, you can reschedule an inspection from the Budget page by finding the loan, selecting Edit Inspection, choosing a new date, and submitting the request.