Overview
The Borrower Portal in Built provides real-time visibility into your construction finance deals and offers powerful tools to manage budgets, draw requests, payables, and collaboration—all in one place. This guide walks you through how to navigate the portal, access key features, and manage your deals efficiently.
Step 1: Log into the Borrower Portal
When you first accept your invitation from your lender, you may be taken directly into a specific deal. However, on future logins:
Navigate to the Built login page at id.getbuilt.com and enter your credentials.
After logging in, you’ll land on the Portfolio page.
Step 2: Understand the Key Navigation Areas
There are three primary areas of the Borrower Portal interface:
Pages
Located in the upper-left corner next to the Built logo, main pages include:
Portfolio: View all your construction deals in a list format with configurable columns like Deal ID, Deal Name, Lender, and Property Address.
Contacts: Store and manage information for General Contractors, vendors, and individuals. This includes profile associations across multiple organizations.
Note:
Learn more about the contacts page here
Settings
Access settings by clicking the gear icon in the upper-right corner.
Under Organization Settings, you can:
View and manage your account details.
Add new users, edit existing users and manage user invitations.
Under your Built username, you can select between the following the dropdown options:
Account Management - View and manage your account details
Logout - Sign out of your Built account
Live Support - Contact support via chat (during business hours 7am-7pm CT Monday-Friday)
Help Center - Browse articles from help.getbuilt.com directly
Note:
Learn more about managing your organization’s users here.
Deals
Click on a Deal ID or View from the Portfolio page to open a deal.
Once inside a deal, use the left-hand page menu to navigate through deal-specific features.
Note:
Learn more about managing deals here.
Step 3: Explore the Deal-Level Features
Inside a deal, you can access the following sections:
Overview
View a summary of the bank budget, known as the Sources & Uses
Use shortcut links to tools like:
Prime contract setup
Accounts Payables Inbox
Note:
Learn more about the deal overview page here.
Sources & Uses
Get a detailed breakdown of all items in the lender-approved budget.
Understand how each payable affects the project budget automatically.
Note:
Learn more about sources & uses here.
Draw Management
Review past draw requests or start a new daw request.
Click the edit icon at the end of a draw row to manage or review draw details.
Note:
Learn more about creating draws here.
Prime Contract
Manage the Schedule of Values
Edit contract details
Note:
Learn more about prime contracts here.
Payables
View all payables and manage payables. Payables could be created by:
Uploaded via the AP inbox
Submission by the General Contractor
Entering during a draw request
Creation manually from the Payables page
Note:
Learn more about managing payables here.
Documents
View all deal documents and manage documents.
Note:
Learn more about managing deal documents here.
Step 4: Start Collaborating
Built is designed to make construction finance simple. From initiating draws to managing contacts and contracts, everything is streamlined to enable faster funding, real-time collaboration, and seamless compliance with lender requirements.