Getting Started with the Sponsored Borrower Portal

Overview

The Sponsored Borrower Portal in Built provides real-time visibility into your construction finance deals and offers tools to manage budgets, draws, documents, and contacts — all in one place. This guide walks you through how to navigate the portal, access key features, and manage your deals.

Step 1: Log into the Sponsored Borrower Portal

When you first accept your invitation from your lender, you may be taken directly into a specific deal. On future logins:

1. Navigate to the Built login page at id.getbuilt.com and enter your credentials.

2. After logging in, you'll land on the Portfolio page.

Step 2: Understand the top navigation

The top of the Sponsored Borrower Portal has three main pages, available from anywhere in the platform:

• Portfolio: View all your construction deals in a list with configurable columns like Deal Name, Deal ID, Capital Provider, and Property Address. You can save views, export, and search by Deal Name or Deal ID.

• Draws: View all draws across your deals in one place.

• Contacts: Store and manage information for General Contractors, vendors, and individuals. This includes profile associations across multiple organizations.

Note:

Learn more about the Contacts page here.

Step 3: Access settings and your account

Click the gear icon in the upper-right corner to open Organization Settings, where you can:

• View your account details.

• Add new users, edit existing users, and manage user invitations.

Click your name in the upper-right corner to see the following dropdown options:

• My Account — View and manage your account details.

• Live Support — Contact support via chat (during business hours 7am–7pm CT Monday–Friday).

• Help Center — Browse articles from help.getbuilt.com directly.

• Log Out — Sign out of your Built account.

Note:

Learn more about managing your organization's users here.

Step 4: Navigate a deal

On the Portfolio page, click View or the Deal Name to open a deal. Inside the deal, you'll see four tabs at the top:

Overview

The Overview tab gives you a high-level summary of the deal, including:

• Total Debt Commitment, Total Equity Contribution, and Total Funded to Date.

• Property Overview with map and property details.

• Financials Snapshot showing Funded, Debt, and Equity progress.

• The deal's Draws table with a + Request Draw button.

Draws

The Draws tab shows all draws for this deal with their Status (Draft, Lender Review, or Transferred, Etc.), Requested on, Funded at, Draw amount, and Created by. From this tab you can:

• Click a draw to see a full review of the draw, including status timeline, Uses, Sources, and Documents. As well as the Draw Ticket, Draw Package, and History.

• Click + Request Draw to start a new draw request.

• Search for a specific draw by name.

Note:

Learn more about Requesting a draw here.

Sources & Uses

The Sources & Uses tab shows the full deal budget — separate Uses and Sources tables with the Type, Description, Original Amount, Adjusted to Date, Revised Amount, Funded to Date, and Remaining to Fund for each line item. Use the Search by description field to find a specific line.

Documents

The Documents tab lets you view, upload, and manage all documents for this deal. From this tab you can:

• Search by document name or type.

• Use bulk actions (view, download, move, delete) on selected documents.

• Create new folders to organize documents.

• Upload new documents.

Note:

Learn more about Managing documents in a deal here.

Get help and support

Built is designed to make construction finance simple. From requesting draws to managing documents and contacts, everything is streamlined to enable faster funding, real-time collaboration, and compliance with lender requirements.

If you need help, contact your lender or reach out to Built support via the Live Support option in your profile dropdown.